What is your refund policy?

April 15, 2015 by ThemeStreet

You can apply a coupon to a future appointment by logging into your account and clicking your name in the ...

What is your 100% satisfaction guarantee policy?

April 15, 2015 by ThemeStreet

We pride ourselves on providing a quality cleaning experience for all of our customers. However, there are times when an ...

Do the cleaning professionals go through a background check?

April 15, 2015 by ThemeStreet

Yes, all cleaners go through a criminal background check and are also interviewed in person so we can ensure every ...

Is my billing information kept safe and secure?

April 15, 2015 by ThemeStreet

Yes it is, our payment technology is provided by Stripe. Their SSL encrypted, PCL compliant system is completely secure and ...

What happens if something goes wrong during my appointment?

April 15, 2015 by ThemeStreet

You can apply a coupon to a future appointment by logging into your account and clicking your name in the ...

Can I trust my cleaning professional?

April 15, 2015 by ThemeStreet

Absolutely! We interview all our cleaners in person and they also go through a background check before being assigned to ...

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